![]() Not sure who would want to be in a place with that kind of atmosphere, but I do not, ever. ![]() Well, the house usually wins, but tonight they lost my business and the business of the 19 other people with me. I guess Rivers hires employees, gives them ZERO customer service training, lets them treat people however they want, and thinks that is OK. He told me I was "causing a scene." and told me to leave. I TRIED to explain what happened to the manager, tried to show him my phone with the incoming call from RIvers, and asked him to call the restaurant. ![]() On Sunday, April 10, 2022, at 9:23pm a female manager from the Wheelhouse called me and told me that "would not be a problem" Tonight when I walked in with my daughter and her friend, the employee checking ID began repeating over and over "No outside food and beverage." I TRIED to explain that I had talked to someone, but he just kept repeating himself, until he called his manager. I had ordered a picture cake from our local bakery, so on Sunday I filled out the online form asking if I could bring the cake in to the Wheelhouse restaurant. My family and friends wanted to celebrate my daughter's 21st birthday at the Rivers casino tonight.
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